ITExpert-LaptopExpert services

Computer, laptop and IT support

Repairs, upgrades and everyday IT support for individuals and businesses, from a team that has been repairing PCs in Dar es Salaam since 2007.

The problem

What this solves

A slow laptop, a cracked screen, a virus or a failed drive interrupts work immediately, and you need a clear diagnosis and honest advice, not a guess.

What we offer

The service

01

Laptop and desktop repair

  • Screen, keyboard, motherboard and power faults, overheating, and operating-system problems across major brands.
02

Upgrades

  • Memory, SSD and component upgrades to extend the life of a machine.
03

Virus and malware removal

  • Cleaning infected machines and recovering their normal performance.
04

Networking

  • Office and home network setup, Wi-Fi coverage and troubleshooting.
05

Remote IT support

  • Secure remote diagnosis and repair using TeamViewer or AnyDesk while you watch.
06

Genuine Microsoft licenses

  • Windows and Office licenses available from our online shop.
Who it is for

Built for

  • Individuals with a faulty laptop or desktop
  • Small offices without an IT department
  • Businesses needing upgrades or a network
  • Anyone who needs genuine software
Deliverables

What you receive

  • A diagnosis explained in plain language before work begins
  • A quote you approve first
  • The repair or upgrade carried out and tested
  • Advice on whether repair or replacement makes sense
Good to know

Requirements and limitations

  • Repair time and cost depend on the fault and on parts availability. We quote after diagnosis.
  • Some faults, such as severe liquid damage, may not be economical to repair.
  • Remote support requires a working internet connection on your machine.